Top Questions
Support
Contact Us
Model Applications or Suspensions:
Phone: 1 (669)208-0374
Email: Click Here
Model Technical, Earnings or General Questions:
1 (669)208-0374 (Local)
(888)546-0188 (Toll free domestic)
Email: Click Here
If you want to reach someone in Marketing, Public Relations, Business Development or other Corporate Business click here.
Phone: 1 (669)208-0374
Email: Click Here
Model Technical, Earnings or General Questions:
1 (669)208-0374 (Local)
(888)546-0188 (Toll free domestic)
Email: Click Here
If you want to reach someone in Marketing, Public Relations, Business Development or other Corporate Business click here.
Cams Help
Please check out the help below first and if you can't find the answer, feel free to send us your questions using the feedback form.
- What is Cams?
- How do I register as a model and broadcast on Cams?
- What do I get if I decide to broadcast on Cams?
- Are models on the site considered employees of Cams?
- What kind of hardware and software do I need to broadcast on Cams?
- What is the set-up process?
- I already have my cam on the Internet. Can I list with Cams as well?
- Is your site secure?
- Chat Types and Rules
- What are tags?
- How do I start broadcasting my stream?
- How do I use tags?
- How do I improve my visibility using Tags?
- Can I broadcast recorded video?
- What is a member?
- What is Cam2Cam and how do I use it?
- How do I set up/use Quick Text phrases for my Chat sessions?
- How do I switch between a Free and a Nude Chat?
- Can I go into a Private Chat from a Nude Chat?
- What does the "$" in the Room List mean?
- How do I block/unblock users?
- What do I do if a member repeatedly asks me for personal information?
- How do I broadcast in HD?
- What is the Whisper Feature?
- What are the rules for broadcasting with a guest?
- How do I get paid?
- How does Cams guard against fraudulent chargebacks that can affect my earnings?
- What is the difference between a Chargeback and a Credit?
- Who do I contact about billing questions or problems?
- What are the premium services that I get paid for?
- How can I check my earnings?
- How can I make the most money in tipping chat?
- What information do I get to track my tips?
- How do I change my pricing?
- How do I update my payment information?
- How do I protect my identity? How much information should I give out to users?
- If I forget my password or username, what do I do?
- Can a model/broadcaster change her name/handle name?
- How do I change my password?
- What if it says that my password is incorrect?
- How do I submit a suggestion or comment to Cams?
- How do I get help with technical questions?
- How do I permanently delete my account?
- What's the difference between my Private Gallery and Show Photos?
- Do model profiles have to be approved? Is there any limit to what I can put in my profile?
- How do I edit the personal stats that appear on my Bio page?
- How do I change my schedule?
- How do I upload photos to my profile?
- What's the difference between my Private Gallery and Show Photos?
- What are Fan Clubs?
- How does the Model Rating system work?
- How do the Pre-Recorded Shows and My Show Photos work?
- What is the "Sexy Friends" feature and how do I use it?
- How do I email members and reply to email?
- How can I write reminder notes about a particular member?
- What are "tokens"?
How do I contact your Customer Service Department?
How do I submit a suggestion for improvement?